NO END PROJECTS PRIVACY POLICY

Your privacy is important to us. So we’ve developed a Privacy Policy that covers all information how we or any of our partners may collect, use, disclose, transfer, and store your information while you are playing our games on different platforms. We would like to notify that No End Projects is not collecting any personal data itself. Nevertheless, while playing our games some of your personal data can be collected via our third-party partners and shared by us in order to serve you better and improve our games.

Please take a moment to familiarize yourself with all privacy practices related to playing our games and let us know if you have any questions.

1. Definitions related to No End Projects Privacy Policy

The customer is the person who downloaded our mobile version games, bought our games for other platforms or visited our online websites, forums, and chats. Also, the customer refers to GDPR´s definition of a data subject.

Personal data means any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
The third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data;

Data Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;

The processor is the entity that processes data on behalf of the Data Controller.

2. Who is No End Projects?

No End Projects, S.L. is a company developing and publishing games for different types of mobile devices such as Android or iOS. No End Projects S.L. creates games that are published through different platforms and ad technologies owned by different third-party partners, such as publishers and ad controllers. When customers play games developed by No End Projects, the third-party publishers and add controllers may collect certain personal data about the players, such as name, email address, IP address, phone number, home address, birth date, mobile phone number, information from customers profile and other personal or non – personal information.

Our contact information:

No End Projects, S.L.
NIF: B84582717
Address: Calle de José Rizal 176 Bajo, 28043 Madrid
Country: Spain

3. What personal data does No End Projects, S.L. use?

No End Projects may use customer´s personal data, such as server log files, web beacon, cookies, and tracking pixels. Other technologies that we may request from our third-party partners is used to analyze certain types of information, include cookies, IP addresses (including for purposes of determining customer’s approximate geographic location), mobile device ID or other identifiers, browser types, browser language, information passed from customers browser, referring and exit pages and URLs, platform type, the number of clicks, information about customer’s media, peripheral hardware, software and/or applications installed on device, domain names and types, landing pages, pages viewed and order of those pages, the date and amount of time spent on particular pages, other Internet and website usage information, game state and the date and time of activity on No End Projects websites or games, information about how customers use the game, including game metrics and statistics, feature usage and purchase history. These processings are necessary for the performance of a contract or for the purposes of the legitimate interests pursued by the controller.
No End Projects may also access customer´s personal data thanks to customer´s active consent, provided No End Projects thourgh email communication.

No End Projects, S.L. may share some of the customer’s personal data collected by third-party partners tools only with the customer´s active consent provided No End Projects´s third-party partners.

No End Projects may use, store and analyze the customers personal data, based on the customer´s active consent, for performance of a contract or for purposes of the legitimate interests pursued by the controller to be able to:

  • Provide them with new products, features, enhancements, special offers, upgrade opportunities and adverts that suits customer´s needs and profile the best.
  • Provide them with any services or functionality related to our customer´s support;
  • Inform them about news, promotions or events;
  • To track the use of our websites and apps and collect statistics to help us learn more about gaming preferences and understand the tendencies of the market, and provide customers with in-game offers and notifications for a purpose of enhancing customer gaming experience;
  • Protect against cheating or fraud, or other security breaches;
  • Determine the jurisdiction in which you are located so we can determine what of laws apply to you;
  • To troubleshoot technical problems for authentication purposes, and tailor the updates for our games and to ensure proper functionality of No End Projects products and services.

The certain ways how the collection of which information is applied towards to all No End Projects customers within the certain platform and No End Projects´s game, and how the customers can opt-out of this collection are listed below.

We will store your personal data for the period required by the laws valid in the Spain.

4. Personal data collected by our third-party partners.

Apple Inc.

You may be asked to provide your personal data to Apple Inc. or to any Apple affiliated company while playing the mobile version of our games downloaded from iTunes Apple Store. Apple and its affiliates may share this personal information with each other and use it consistent with their Privacy Policy. They may also combine it with other information to provide and improve their products, services,
content, and advertising.

Apple may collect and store following customer´s personal data:

  • Information regarding customer activities on their website, iCloud services, their iTunes Store, App Store, Mac App Store, App Store for Apple TV and iBooks Stores and from their other products and services. This information is aggregated and used to help us provide more useful
    information to our customers and to understand which parts of our website, products, and services are of most interest.
  • Details of how you use their services, including search queries. This information may be used to improve the relevancy of results provided by Apple services. Except in limited instances to ensure the quality of our services over the Internet, such a information will not be associated
    with customers IP address.
  • With your explicit consent, they may collect data about how you use your device and applications in order to help us to improve our apps (games).

Apple takes the security of our customer’s personal data very seriously. Apple online services such as the Apple Online Store and iTunes Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by Apple, they use computer systems with limited access housed in facilities using physical security measures. iCloud data is stored in an encrypted form including when they utilize third-party storage.

To learn more about how Apple Inc. collects and uses customers personal data and how to change your privacy settings while using their services, sites, and applications you can find in the link below:

https://www.apple.com/legal/privacy/en-ww/

Google

You may be asked to provide your personal data to Google or to any Google affiliated company while playing the mobile version of our games downloaded from Google Play Store. Google and its affiliates may share this personal data with each other and use it consistent with their Privacy Policy. They may also combine it with other information to provide and improve their products, services, content, and advertising.

Information that Google collects and how it is used depends on how you use their services and how you manage your Google privacy settings.
When you are not signed in to a Google Account, Google collects the data using the unique identifiers associated with the browser, application, or device you are using. When you are logged in, Google also collects the information and store them on your Google Account and treat it as personal information.

Google collects information about the apps, browsers, and devices you use Google to provide customers with features such as automatic service updates or screen mute when customer get batteries. The information gathered includes unique identifiers, browser type and settings, device type and settings, operating system, mobile network information including operator name and phone number, and application version number. They also collect information about how customers apps, browsers, and devices interact with their services, including IP addresses, crash reports, system activity, and date, time, and URLs referencing the source of your request.

Google collects this information when the app downloaded from Google Play Store on your device contacts our servers or when the service checks the availability of automatic updates. If you use an Android device with Google apps, your device regularly contacts Google’s servers to provide device information and connections to our services. This information includes device type, operator name, crash reports, and installed applications.

Based on the information Google collects, they improve the security and reliability of their services. This includes detecting, preventing and responding to fraud, misuse, security risks, and technical issues that could harm Google, our users, or the public.

Google use different technologies to process information for these purposes, such as the automated systems to analyze content so they can provide customers with search results, personalized ads, or other features tailored to how you use their services. They also analyze content to detect abuse, such as spam, malware, and illegal content. Google also use algorithms by which they recognize patterns in data. Depending on your account settings, your activity may be associated with your personal data on other sites and other apps, in order to improve Google’s services and ads that Google displays.

To learn more how Google use your information and how you can protect your privacy, please click on the link below:

https://policies.google.com/privacy

5. Log Data, Analytics and Research

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We use analytics tools, which may include third party analytics tools, to collect information about how you play our games or use our Services. Those tools may use cookies or other similar tracking technologies. We may use your data to carry out research, surveys or to engage directly with you, for example by sending you communications (including by email), for these purposes. We may also create reports, analysis or similar services for use by us for the purposes of research or business intelligence, for example to track potential problems or trends with our Services, or to test out new game features and content.

The app does use third party services that may collect information used to identify you.

Link to privacy policy of third party service providers used by the app:

Firebase Analytics

6. Specific cases of games:

  • Kuinik: In addition to the above, Kuinik´s Game handles the following information in particular:
    • KnickName: is an informal name for the player to identify their profile within the game. This data is merely informative and is not collected, being only stored in the device.
    • Age range: a specific age is not requested, but a range of age for the sole purpose of adjusting the difficulty of the game. This information it´s collected and sent using analytical tools for the sole purpose of drawing statistics and doing studies to improve the gaming experience.

7. Information and data used within No End Projects, advertising and other promotional campaigns

As No End Projects, S.L. would like to inform its customers (players), worldwide media and the game reviewers about the most important news, production, special offers and the events we are part of, we are using the certain marketing and e-commerce tools to be more recognizable within the gaming industry and gaming market. These PR and marketing tools are not providing No End Projects with any of customer’s personal data. Nevertheless, some of them may collect, store and use customer´s personal data in order to serve us with the reports evaluating the effectiveness of our campaigns.

8. Information disclosed in No End Projects´s online chatrooms, blogs, and forums

Information that No End Projects online site´s participant discloses in any online chatrooms, blogs, message boards, users´ profiles or in similar forums on No End Projects sites is considered to be public information. The participants should be aware of that any personally identifiable information submitted in the course of these public activities can be read, collected or used by other users of these forums. No End Projects is not responsible for the personally identifiable information, that participants make public voluntarily.

9. Policy Regarding Children

The customers need to be aware of the specific age rating valid in their specific country, that is stated in the description of our games, such as ERSB, PEGI, USK ratings. We do not knowingly allow anyone under the stated specific age rating to use our services and play our games. If you are under the age rating stated in the game description and valid for your country, please do not send us any information about yourself, including your name, address, telephone number or email address.

Should we learn that we have inadvertently collected personal data from an underage user, we will delete that information as soon as possible. If you believe that we might have any information about an underage user, please contact us at desarrollo@noendprojects.com.

10. Security of your information

No End Projects implements reasonable security measures to protect the security of customer data both online and offline. No End Projects takes reasonable precautions against possible security breaches of customer databases and records but cannot guarantee that unauthorized access, hacking, data loss or other breaches will never occur. The players of No End Projects games and all participants on our online sites should be aware that transmission of information over the internet is not completely secure, so No End Projects cannot guarantee the security of all data while it is being transmitted.

To prevent fraudulent activities and behaviors that may negatively affect the experiences of a player, No End Projects is authorized to use “anti-cheating” software or applications for the prevention of fraud for No End Projects internet presence, during the use of online products and mobile platforms.

No End Projects is authorized to change the Privacy Police whenever it deems necessary. The changes must be publicized on http://www.noendprojects.com properly.

11. Transfer personal data to third countries (EU customers)

We only transfer our customer’s personal data to our third-party partners witch has appropriate privacy policies. Personal data transferred to USA are processed by companies which are in complience which EU-U.S. Privacy Shield Framework.

12. THE RIGHTS OF THE SUBJECTS OF PERSONAL DATA AND THEIR APPLICATION (EU CUSTOMERS)

Right to access personal data

You have the right to get confirmation from our company regarding whether and which personal data are processed for individual purposes.

Right to correct personal data

If the personal data we have are incorrect or incomplete, you have the right to request that this data be updated and corrected.

Right to delete personal data

You have the right to have your personal data deleted if it is no longer necessary for the purposes, for which it was processed, if you believe that it was processed illegally or you had revoked your consent with processing the personal data for the given purpose in the past.

Right to restrict the processing of personal data

You have the right to restrict the processing of your personal data if you do not want your personal data to be deleted and you ask that it be archived for example, due to the exercise and defence of legal entitlements, if its processing is illegal, your personal data is incorrect or you objected to it and it is not clear whether your authorized interest outweighs our authorized interest.

Right to the transferability of personal data

You have the right to request for your personal data in the form of a structured, regularly used and machine legible format for cases of handing over your personal data to another Administrator.

Right to object against the processing of personal data

You have the right to object with the processing of your personal data if they are processed in the Administrator’s authorized interest. If you object to direct marketing purposes, your personal data will no longer be processed for this purpose.

Right to revoke your consent with processing personal data

If you have provided us consent with processing your personal data for the purposes for which the consent is required, you have the right to revoke it at anytime, as descibed above.

Application of rights

To apply your rights, please turn to:

  • client support email: info@noendprojects.com
  • We will reply to your requests within 30 days of receipt.

13. RIGHT TO FILE A COMPLAINT AT A SUPERVISORY AUTHORITY (EU CUSTOMERS)

If you have any questions regarding the protection of personal data at No End Projects, S.L., please contact our client services: nfo@noendprojects.com

Also, you have the right to file a complaint at a supervisory authority if you believe that there has been a breach to the rules during the processing of your personal data with the general EU regulation for the protection of personal data 2016/679 (GDPR) and the valid Spain legislation.